This privacy statement sets out how mahiandco.com uses and protects any information that you give mahiandco.com.
Data Protection is important to mahiandco.com and we are committed to ensuring that your privacy is protected. mahiandco.com is committed to transparency and it is important to us that you understand how we manage and process your personal data. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy statement.
mahiandco.com may change this statement from time to time. You should periodically check this statement to ensure that you are happy with any changes. This statement is effective from May 2018. Should you have any questions, requests or concerns relating to your personal data privacy or the information in this statement, please contact our: dpo@mahiandco.com.
General Data Protection Regulation (GDPR) means you have more control
GDPR is purely to do with how we manage and protect your data and will have no impact on the services we provide to you. We are still committed to delivering market-leading, multi-disciplinary financial planning services.
Personal data – What is it, and what will we do with it?
Personal data is information which directly or indirectly identifies you. At mahiandco.com, we are committed to processing your personal data in accordance with EU data protection laws.
What kind of information will we collect?
We may collect certain personal data, which will aid us in delivering the services set out in our contract with you. This includes personal identity details, financial information, information given during interactions or correspondence, and sensitive personal data. It is important to note that we will only collect this with your contractual permission unless we have a legal obligation or other lawful basis to do so.
We may also request information that requires your consent. If this is the case we will set out the details of how we intend to use the data, acquire your consent and identify how you can withdraw consent. You have the right to withdraw your consent at any time. If you wish to withdraw your consent, please contact our: dpo@mahiandco.com.
How we collect your data
We may collect your personal data directly from you, as well as from other parties. This includes personal data from someone applying for a joint product or service, like a joint account, as well as from third parties, such as credit reference agencies, banks, suppliers, fraud prevention agencies, financial advisers, tax authorities and introducers.
We may also collect the following information from the mahiandco.com website:
– Contact information including name, email address & phone number from the Contact Us enquiry form (optional) and quotation form
– Website usage and behaviour patterns using Cookies
What we will do with your data
The use of your data could include, but is not limited to, verifying your identity, providing you with products and services, managing your accounts and tax affairs or any contractual relationship with you, or administering surveys. We will also use it to help improve and keep you up to date with products and services we can provide to you. We may use data collected through Cookies to improve the user experience of the mahiandco.com website through statistical analysis.
Who will have access to your data?
We may disclose your data to a number of parties, including:
– Our affiliates across mahiandco.com;
– Professional advisers, receivers and administrators and service providers;
– Courts, governmental and non-governmental agencies, law enforcement agencies and tax authorities
– Third parties that acquire, or may acquire mahiandco.com assets, shares or a portion of the business
– Credit Reference Agencies and Fraud Prevention Agencies
– Registrars and custodians where the market rules dictate
Data protection outside the EU
We may process or hold your personal data outside of the EEA. In these cases where the country may not have the same EEA laws, we will make sure your personal data is protected in accordance with the applicable data protection laws.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Knowing your data rights
Under the EU data privacy laws, you have a right to request access to, change or object to processing of your personal data. You can ask us to provide you with the data we hold about you, and if you want to, for us to delete it. In special circumstances you can even request your data is transferred from mahiandco.com to another firm.
Should you wish to do any of the above, or have any concerns please contact our dpo@mahiandco.com. If we are not able to address your concerns and you are still unhappy you may be able to make a complaint to the Information Commissioners Office (https://ico.org.uk).
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
– We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under GDPR. If you would like a copy of the information held on you please write to Mahi and co 83-85 Nelson Street, London E1 2HN. or email our dpo@mahiandco.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, technical and managerial procedures to safeguard and secure the information we collect. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.
Products and services that are right for you
A better understanding of your circumstances through personal data will help us deliver more products, services and events that may be of interest. We may contact you periodically to provide information regarding the above and invite you to participate in market research. If applicable laws require it, we will always ask for your consent before we send you certain types of marketing communications.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
How and why we use cookies and tracking technologies
Types of Cookies and how they are set
There are two types of cookies:
- “Session Cookies” – Stored temporarily in your computer’s memory while you are visiting a website and are deleted when you close your browser.
- “Persistent Cookies” – Stored for a set period on your computer and used to determine whether there has been any contact between us and your computer in the past.
There are two ways cookies set can be on our websites:
- “1st Party Cookies” – cookies that are set by the website domain (or belonging to a sub domain) of the website.
- “3rd Party Cookies” – cookies that are set by another website domain. (e.g. by one of our main technology partners or by an external web services)
Cookies Classification
We are categorising cookies set on the site by ourselves and our main technology partners into the following categories:
Category 1: Strictly necessary cookies
These cookies are essential, as they enable you to move around a website and use its features, such as accessing secure areas. Without these cookies, services you’ve asked for (such as access to secure areas) can’t be provided. These cookies don’t gather information about you that can be used for marketing or remembering where you’ve been on the internet.
Category 2: Performance cookies
These cookies collect information about how you use a website, for example which pages you go to most often and if you get any error messages from certain pages. These cookies don’t gather information that identifies you. All information these cookies collect is anonymous and is only used to improve how our website works. These cookies are not used to target you with online advertising. Without these cookies we can’t learn how our website is performing and make relevant improvements that could better your browsing experience.
Category 3: Functionality cookies
These cookies allow a website to remember choices you make (such as your user name, language or the region you’re in) and tailor the website to provide enhanced features and content for you. For instance, they can be used to remember log-in details, changes you’ve made to text size, font and other parts of pages that you can customise. They may also be used to provide services you’ve asked for such as watching a video or commenting on a blog. These cookies may be used to ensure that all our services and communications are relevant to you. The information these cookies collect cannot track your browsing activity on other websites. Without these cookies, a website cannot remember choices you’ve previously made or personalise your browsing experience.
Category 4: Targeting and advertising cookies
We use these to provide adverts on our sites that we believe are more relevant to you. Without these cookies, online adverts you encounter will be less relevant to you and your interests. We also enable some advertising partners to set cookies specifically to enable them to analyse advertising campaign performance.
Our main technology partners
We work directly with a number of technology partners to maintain and enhance our websites. We will update the following table when cookies are added or removed.
Google DoubleClick
We use Google DoubleClick for the delivery and measurement of advertising campaigns.
Google AdWords
We use Google AdWords to promote our products and services through Google’s advertising opportunities.
Google Analytics
We use Google Analytics to provide insight into how visitors find and use our web pages so that we can evaluate and develop them.
Facebook
We use Facebook to promote our products and services.
External web services
We use a number of web services to display external content, e.g. YouTube. These could set cookies or track your activity anonymously – for full information you should read the privacy policies of these sites.
Our use of cookies on third party sites
We may set cookies on certain third party sites that we advertise on to identify you as having visited that site if you later visit our website, and will serve targeted advertising based on this information.
Your control options
When you use any of our websites for the 1st time you will be notified about our use of cookies via a “pop up” banner. This is to inform you that cookies or similar technologies are deployed on your device. Some of these cookies or similar technologies may facilitate the processing of personal data. To learn more, please see Our main technology partners.
Managing your cookies
You can choose to disable your web browser’s ability to accept cookies. Please note that if you choose to do this, you may not be able to access or take advantage of many features of the service and some parts of the website may not work properly.
You can control how cookies are set within your browser settings. Each browser is different so check the ‘Help’ menu of your particular browser to learn how to change your cookie preferences, please see:
“Privacy Browsing” in Firefox
“Incognito” Browsing in Chrome
“InPrivate” Browsing in Internet Explorer 11
“InPrivate” Browsing in Microsoft Edge
“Private Browsing” in Safari
If you want to learn more about cookies, or how to control or delete them, you may also visit: www.allaboutcookies.org You may also wish to review the guidance provided by the the Information Commissioner’s Office https://ico.org.uk/for-the-public/online/cookies/
Managing your preferences
Do Not Track Signals
We currently do not respond to web browsers Do Not Track but will continue to review the Do Not Track concept and may adopt a standard once available. If we do so in the future, we will provide all relevant information in this policy.
Online Advertising
For more information about online behavioural advertising please see:
Advertising Standards Authority guide to Online Behavioural Adverts
Your Online Choices website, tips and advice about Online Behavioural Adverts and opting-out can be found in the Your Ad Choices.
Our promise to you
We will take steps to protect your personal data against loss or theft, as well as from unauthorised access, disclosure, copying, use or modification. We will retain your personal data for a period of at least 7 years from the end of the relationship or as long as we are required to for legal reasons to fulfil our record-keeping obligations, and will not retain personal data longer than is necessary, unless there is a legal reason for extended retention, such as any ongoing contractual liability we may have for advice provided.
We may revise or supplement our Privacy Statement from time to time to reflect any changes in our business, law, markets or the introduction of new technology. Should you have any questions, requests or concerns relating to your personal data privacy or the information in this statement, please contact our: dpo@mahiandco.com or write to; Mahi and co 83-85 Nelson Street, London E1 2HN.